The brainpower behind intelligent decision-making

That title sounded scary. It’s not meant to be. Humans make judgement calls each day. When you have ambiguity, you have to understand the context and then state what you believe that ambiguity means. What are some examples of judgement that humans do well at work?

Decision making

Humans have the ability to weigh the pros and cons of different options, analyze potential outcomes, and make informed decisions based on available information. Good decision-making skills require critical thinking, problem-solving, and the ability to balance competing priorities.

Problem-solving

People can identify and analyze complex problems, break them down into smaller parts, and develop effective solutions. This skill requires creativity, analytical thinking, and the ability to work collaboratively with others.

Leadership

Effective leaders can inspire, motivate, and guide others towards achieving organizational goals. Good leadership skills require empathy, communication skills, strategic thinking, and the ability to build trust and collaboration within a team.

Communication

Effective communication is essential for success in the workplace. Humans can convey complex ideas and information clearly, actively listen to others, and build positive relationships with coworkers. Good communication skills require empathy, active listening, clarity, and the ability to adapt communication style to different situations and audiences.

Creativity

Humans can think outside the box, generate new ideas, and come up with innovative solutions to problems. This skill requires curiosity, the ability to challenge assumptions, and a willingness to take risks and experiment with new ideas.

Emotional intelligence

Humans can understand their own emotions and the emotions of others, manage emotions effectively, and build positive relationships with coworkers. Good emotional intelligence requires self-awareness, empathy, social skills, and the ability to regulate emotions in oneself and others.

Ethics

Humans can make ethical judgments and decisions that align with their values and ethical standards, and they can navigate complex ethical dilemmas at work. Good ethical judgment requires a deep understanding of ethical principles and values, the ability to recognize ethical dilemmas, and the willingness to make tough ethical decisions even when it may not be popular or easy.

AI and Decision Makings

There are certain limitations to AI’s ability to make judgment calls compared to humans. Here are some reasons why AI may struggle with making judgment calls:

Limited data

AI’s decision-making ability is based on the data it is trained on. If the data it receives is incomplete or biased, the AI may make inaccurate or unfair decisions.

Lack of contextual understanding

AI’s lack contextual understanding, common sense, and intuition that humans possess, which can lead to misinterpretations of the data, especially in complex or ambiguous situations.

Inability to consider emotions and values

AI’s do not have emotions, values, or ethical standards that humans possess, which can lead to decisions that do not align with ethical or moral principles.

Inability to learn from experience

While AI can learn from patterns in data, they are not capable of learning from their experiences like humans do, which can limit their ability to adapt to new situations or make more nuanced judgments.

Lack of transparency

In some cases, it may be difficult to understand how an AI arrived at its decision, which can make it challenging to identify and address any errors or biases in the decision-making process.