Why is QA important? This is a cautionary tale. Having no defined QA process is a disaster waiting to happen. It won’t just occur once, it will constantly keep occurring. The only thing that will change is the severity of the disaster. Sometimes you’ll have a mini-disaster and other times you’ll bring down the entire production environment. Enough of the gloomy intro, let’s look at the tale from the IT crypt that I’ve actually been a part of. I’ve worked for a company that had no QA process whatsoever. It was left up to the developer to decide how much